Privacy Policy

mamarocksbusiness. (“Company”, “we”, or “us”) values your privacy and is dedicated to safeguarding it through this Privacy Policy.

This Privacy Policy governs your use of mamarocksbusiness.com, including any content, features, and services offered on or through mamarocksbusiness.com (the “Website”), whether you access it as a guest or a registered user.

By accessing the Website, you agree to the terms outlined in this Privacy Policy. Please review it carefully before using the Website. If you do not agree to the terms, please refrain from accessing or using the Website.

People Under the Age of 16

The Website is not intended for individuals under the age of 16. We do not knowingly collect personal information from people under 16. If you are under 16, please do not use the Website or provide any personal information. If we discover that we have inadvertently collected personal information from a person under the age of 16, we will promptly delete it. If you believe we may have collected information from or about a person under 16, please contact us at admin@mamarocksbusiness.com

Information We Collect

When you visit the Website, we may collect information about you, both automatically and voluntarily.

Information You Provide To Us: We collect information that you voluntarily provide through forms on the Website, such as when you fill out contact forms, respond to surveys, make purchases, or provide feedback.

We use the information you provide to us to fulfill your requested product and/or service, enhance our overall performance, and offer you promotions, as well as relevant information

Information We Collect Through Automatic Data Collection Technology: We may use technologies like Google Analytics to gather information about your browsing activities, equipment, and patterns on the Website, including your location, traffic patterns, and interactions with the Website. In addition, we may collect information about your computer type, Internet connection, IP address, operating system, and browser type.

Use of Cookies and Pixels

Our Website uses cookies and pixels to enhance user experience and gather information about how the site is used. Cookies are small text files stored on your device, which enable us to recognize your browser and remember certain information. We may also use pixels for tracking and advertising purposes. By using the Website, you consent to the use of cookies and pixels in accordance with this Privacy Policy.

Third-Party Use of Cookies

Third-party services, including advertisers and content providers, may use cookies and tracking technologies on the Website to collect information about your activities online and across different websites. We do not control these third-party cookies and recommend contacting the providers directly for any inquiries.

Email Information

If you correspond with us via email, we may retain the content of your messages along with your email address and our responses. We respect your privacy and do not sell or lease your email address to third parties. You may opt out of receiving emails from us at any time by following the unsubscribe instructions included in the emails.

How We Use Your Information

We use the information we collect to improve our Website, personalize your experience, provide services you request, and communicate with you about products and offers. We may also use your information for marketing purposes or to fulfill contractual obligations.

Data Retention

We will retain your personal data only for as long as it is necessary to fulfill the purposes for which it was collected, including meeting legal, accounting, or reporting obligations.

When determining the appropriate retention period, we consider factors such as the nature and sensitivity of the data, potential risks of unauthorized disclosure or use, the purposes of processing, and legal requirements.

For tax purposes, we are obligated to retain basic customer information (including Contact, Identity, Financial, and Transaction Data) for six years after the termination of the customer relationship.

In certain circumstances, we may anonymize your personal data for research or statistical purposes. In such cases, we may retain and use this anonymized information indefinitely without further notice to you.

Disclosure of Your Information

As a general rule, we do not sell, rent, or lease your information to third parties. However, we may disclose your information to service providers, affiliates for the purpose of providing and improving our services to you. Or legal authorities as required by law or to protect our rights. We require all third parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the law.

International Transfers

Due to varying levels of data protection outside the European Economic Area (EEA), European law restricts the transfer of personal data outside the EEA unless certain conditions are met.

As many of our third-party service providers operate outside the EEA, the processing of your personal data may involve transferring it outside the EEA.

When we transfer your personal data outside the EEA, we take measures to ensure a comparable level of data security. These measures include:

Transferring data only to countries approved by the European Commission for providing adequate data protection; Implementing specific contracts, codes of conduct, or certification mechanisms approved by the European Commission to safeguard personal data; Utilizing US-based providers compliant with the EU-US Privacy Shield framework, ensuring equivalent data protection measures.

If none of these safeguards are available, we will seek your explicit consent for the transfer. You retain the right to withdraw this consent at any time

Security Measures

We employ industry-standard security measures working only with reputable third-party vendors to protect your information and ensure its confidentiality. However, please be aware that no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security of your data.

Third Party Links

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

Sensitive Data

We do not gather any Sensitive Data from you. Sensitive data encompasses information such as race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, health details, and genetic or biometric data. Additionally, we do not collect data concerning criminal convictions or offenses.

We require explicit consent for processing sensitive data. Therefore, upon submission of your details, we will send you further communication requesting confirmation of your consent for this processing.

If we are legally obliged to collect personal data, or if it is necessary under the terms of our contract with you, failure to provide requested data may hinder our ability to fulfill the contract. For instance, this may affect our capacity to deliver goods or services to you. Should you fail to provide requested data, we will inform you promptly.

We will solely utilize your personal data for the purpose for which it was collected, or for a reasonably compatible purpose if necessary. For additional information on this matter, please contact us at admin@mamarocksbusiness.com.

If we intend to use your details for an unrelated new purpose, we will inform you and elucidate the legal basis for processing.

We may process your personal data without your knowledge or consent if mandated or permitted by law. It is important to note that we do not engage in automated decision-making or any form of automated profiling

How and why we use Marketing data

Marketing Data encompasses information regarding your preferences for receiving marketing communications from us and our third-party partners, as well as your communication preferences. We process this data to facilitate your participation in our promotions, such as competitions, prize draws, and free giveaways. Additionally, we utilize this information to deliver pertinent website content and advertisements to you, and to assess or comprehend the effectiveness of our advertising efforts.

Our lawful basis for processing this data is our legitimate interests, which include studying how customers engage with our products/services, enhancing them, expanding our business, and formulating our marketing strategy.

Policy Changes

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review the policy periodically. Your continued use of the Website constitutes acceptance of the revised policy.

Visitors’ GDPR Rights

If you are within the European Union, you have certain rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, or erase your personal data. You may also request restrictions on data processing or object to certain processing activities. To exercise these rights or for any inquiries regarding your data, please contact us at admin@mamarocksbusiness.com

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at admin@mamarocksbusiness.com

Last updated: 26/03/2024